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Buy to Let

Most tenants ‘satisfied’ with landlord

Adam Williams
Written By:
Adam Williams
Posted:
Updated:
15/06/2015

The majority of tenants in the private rental sector are satisfied with their current landlord, a buy-to-let lender has reported.

Specialist lender Paragon said 81% of tenants were satisfied and more than 70% of people believed their rent was good or very good value for money.

The survey sampled 500 people renting in the private sector.

A fifth of people surveyed said they wanted to buy their own home in the longer term but more than a third (35%) said they expected to remain renting.

However, there appears to be a group of people who have been unable to talk to their landlord about longer tenancies. Some 12% said they were ‘uncomfortable’ about approaching their landlord on this matter and 6% who had asked were turned down.

More than half (57%) said they had been happy with the tenancy their landlord had offered.

John Heron, director of mortgages, said: “The tenant research for Q1 is really interesting. It is important that we understand the world from the tenant’s viewpoint so we can continue to deliver products that support better standards in the PRS.

“There has been a lot of noise around the need for longer-term tenancies for some time and I think there is a common misconception that landlords are not willing to be flexible in the tenancies they offer. Our landlord research demonstrates that many are more than willing to extend terms and in 71% of cases it was the tenant who chose to end the tenancy and not the landlord.

“We are big supporters of offering longer-term tenancies and we were one of the first buy-to-let lenders to announce we would support the government’s new model lease and allow landlords to offer 36 month tenancies to those tenants who need that extra security, as we believe this is our social responsibility.”


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