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Rudeness is top property deal-breaker

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Bad manners from sellers, annoying estate agents and noisy neighbours all put potential buyers right off
Rudeness is top property deal-breaker

If you want to sell your home, watch your manners and those of your chosen estate agent. Because a recent survey has revealed that rude sellers and estate agents are two of the most likely problems to send an otherwise keen buyer packing.

The survey of over 1,000 potential home buyers by property guide also showed that noisy neighbours are among the UK’s biggest hidden property deal-breakers, prompting 70% of potential buyers opt to withdraw an offer on a home.

The resaerch also highlighted that close to half (42%) would pull out of a possible purchase if the seller was rude and almost one in three would punish the offending vendor by reducing their offer.

An unpleasant or annoying estate agent could be almost as costly for sellers, with around one third (35%) considering that enough of a reason to drop a deal entirely, or make a lower offer (19%).

Respondents were given a list of potentially problematic property issues and asked to what extent they thought it would influence them making an offer. Other big no-nos included a poor energy rating, a bad mobile signal and aeroplane noise.

Oliver Lewis, research manager at, commented: “The aim of the survey was to remind sellers to think like a buyer when marketing their property and try to sort out as many flaws as they can,” he said.

“When sellers are getting ready to put their property on the market, they are always being told to tidy up and make the place presentable, but there are many more factors they need to consider if they want to attract the widest number of buyers.”

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